FAQs

Returns and exchanges are subject to pay 15% restocking fee.

No goods will be accepted after 14 days from the date of invoice.

Product must be returned to in NEW condition and are subject to inspection by XY WORLD INDUSTRIAL Scratched or used products are non-returnable.

The customer needs to return the products in their original packaging We will respond to your return request within 72 hours.

If the product meets the return requirements, we will refund money within 3 days after receiving the products.

Contact us： 845-XY WORLD (999-6753)

Return address：XY WORLD CORP 13775 Magnolia Ave. # B Chino CA 91710

Freight carrier: The customer who requests a return shall bear all freight charges.

We at XY World Industrial observe the following holidays and will be closed on these days:

· New Year’s Day

· Memorial Day

· Fourth of July

· Labor Day

· Thanksgiving Day

· Christmas Day

Freight carriers will not be picking up or delivering on the above listed holidays or the Friday after Thanksgiving, Christmas Eve or New Year’s Eve.

Industrial shelving and racking are uniquely different and it’s important to understand the differences between them via the Top Industrial Shelving FAQ’s.

Consider the height, depth and length needed, depending on the pallets you plan to store and the available retrieval equipment.

Properly installing and using pallet rack systems requires due care and diligence.

Pallet rack makes it easy to store materials on pallets.

All pallet racking supports palletized materials in rows at different levels.

Forklifts typically retrieve palletized items.

Pallet rack maximizes capacity by using available vertical space.

You can use these systems to improve organization and throughput.

Racking is usually wider and deeper than shelving, and you typically stack racked items higher than shelved ones.

Shelving systems hold material collected manually, including small boxes, books and accessories.

Additionally, some shelving provides under-counter surfaces to display or organize items.

Racking systems typically contain many heavier items, such as pallets, heavy boxes and crates, that require forklifts and other assistive machinery.

Therefore, racking materials must withstand frequent access by machinery and heavy loads.

Think of the shelves you see in a grocery store.

Customers and employees can access items without assistive machines.

Teardrop pallet rack is the most widely used around the world.

“Teardrop” describes the holes in the racking frame.

The shape has a circular top for easy clearance and a U near the bottom.

The rivet on the end connectors seats in the bottom of the upside-down teardrop.

Included safety locks ensure the beams won’t disengage when bumped or tapped.

Pallet rack units are typically called bays.

Each bay of pallet rack can be 36”, 42” or 48” deep and 96”, 120”, 144” ,192’’,216’’,240’’,288’’,312’’,and 336” Height.

Wire Mesh Decking is an option to create shelving out of your pallet rack.

Each level of wire mesh decking is made of two or more smaller panels.

Each wire decking panel has a capacity of 2,000-3000 lbs.